• Banner 1
  • Banner 2
  • Banner 3

Welcome to Crown Subaru

At Crown Subaru, located in Chattanooga, TN, the focus is on providing a compassionate and transparent car-buying experience. With a team dedicated to understanding customer needs, sales associates like Brandon and Dwayne seamlessly guide clients through the journey of finding their ideal vehicle. Customers consistently praise their friendliness, knowledge, and pressure-free approach. Whether navigating trade-ins or exploring the latest Subaru models, Crown Subaru ensures each client feels heard and valued. This commitment to excellence not only fosters trust but also turns first-time buyers into loyal customers, affirming Crown Subaru’s place as a treasured automotive destination in the community.

Crown Subaru: Reviews & Ratings

maleah bankston
maleah bankston

If you have the pleasure of visiting Crown today ask to speak with Brandon Dorsey. Brandon and I worked together for a week to find me the car of my dreams. He was kind, respectful, patient and overall had the best intentions for my family and I. I had the pleasure of speaking with two people in financial as well, who helped me with anything I needed and were super welcoming. Being new to this process I am so glad I went to Crown, everyone especially Brandon helped insure I felt understood, safe, heard and important. I feel more at peace knowing my daughter and I are in a safe reliable vehicle. Let’s hope I keep this car forever but if I find myself car searching again I will be back!

Coby Lane
Coby Lane

This is my third Subaru purchase at crown. All three purchases Michael (Mickey) Dorsey has helped me out and always delivers on helping me get the car I want and making it a smooth process! Mickey is a very laid back salesman and never pressures you on anything you don’t want, and makes sure you’re satisfied with what you’re leaving with! Thanks Mickey for yet another great experience and working with me to get the next best thing!

Caitlin Chapnick
Caitlin Chapnick

Dwayne Pruitt was kind, thoughtful, and endlessly helpful while my husband and I navigated the trade-in of our ailing car and purchase of a new one. Subarus are great to begin with, but Dwayne worked with our budget and found us a car within our budget that blew us away with its quality, safety, and comfort. He made every step of the process easy and pressure-free. A car is a huge and important purchase! Never once felt like we were rushed while we deliberated. This guy does it right. We deeply appreciate his help and would recommend Dwayne to anyone looking for a safe and dependable car! He even got in and showed us what all the buttons did and how the touchscreen worked, since our previous car was from 2010 before all this new technology came out. 10/10 would make a huge financial decision with again. Thank you Dwayne!!

Donna Holloway
Donna Holloway

I had a great experience at Crown Subaru with Mr. Dwayne Pruitt. I appreciated that he was genuinely friendly, listened to what I wanted out of a car, and worked with me to get what I wanted at a great price. Another thing that set him apart is that he was incredibly knowledgeable about the cars, down to spec differences between models. Unlike other dealerships around town, I was never hassled after my initial visit - other places were contacting me 2-3 times per day. I highly recommend Crown Subaru, and especially Mr. Pruitt.

Ian Mcneese
Ian Mcneese

Dwayne was super knowledgeable and helpful. He was pleasant buying experience. I did not feel pressure to buy the same day I test drove the vehicle. Going over the contract, the finance department reprinted the contract when I decided I did not want something. They were incredibly accommodating.

Jayme Stabel
Jayme Stabel

I had the most wonderful experience at Crown Subaru. Dwayne Pruitt answered all of my questions, was there with me during the test drives, and walked me through each step of the trade in and purchase process. The whole process was seamless and smooth. Such an awesome team. First time buying a brand new Subaru Forester and I couldn’t be more satisfied.

Darla Massey
Darla Massey

Yesterday, my wife and I stopped by Crown Subaru around 4:30 to look at a Crosstrek. Mr. Danny McVay, who helped us buy our first Subaru a few years ago, greeted us right away. Even though the dealership closed at 6:00, he stayed with us well after 7:00 to help us complete the purchase of our brand new 2025 Crosstrek. Danny did not just help us with the new car. He also took the time to help us set up a maintenance appointment for our 2022 Outback without us even asking. That kind of thoughtfulness and attention to detail is exactly why we came back to work with him again. He is incredibly kind, patient, informative, and thorough. Every employee we met yesterday was just as supportive, kind, and understanding. We could not have asked for a better experience. Thank you, Mr. Danny, and thank you, Crown Subaru. We are proud to be loyal customers!

Lea Perry
Lea Perry

My husband and I had worked for about eight days to try to find me a replacement for the Jeep Cherokee I had sold, and it was a dismal eight days. We walked into the Crown Subaru in Chattanooga last night at nine minutes until closing, and drove out an hour and a half later with a fabulous Crosstrek not only meets our needs but exceeds our expectations. Sales consultant Ryan McCurdy is efficient, knowledgeable, courteous, and expert in all things Subaru. He expertly explained the vehicle’s technology, clearly enough for even me! And the financial manager who assisted us, Jennifer Morgan, made the buying process incredibly smooth and stress free. I am thrilled with this vehicle, and HIGHLY recommend this dealership, Ryan, and Jennifer. We are definitely customers for life!

Location

  • Crown Subaru
    7700 Lee Hwy, Chattanooga, TN 37421, United States Hotline: +1 423-498-9444

Introducing Crown Subaru: Your Trusted Automotive Partner in Chattanooga

Welcome to Crown Subaru, located at 7700 Lee Hwy, Chattanooga, TN 37421, United States. If you're in the market for a reliable vehicle, Crown Subaru stands out as a beacon of quality and service in the automotive landscape. Customer satisfaction is not just a goal here; it’s the foundation of their business model.

Exceptional Customer Experiences

At Crown Subaru, the testimonials speak volumes. Customers have consistently praised the dedicated staff for their commitment to creating a welcoming environment. One notable review from Maleah Bankston highlights the exceptional service provided by Brandon Dorsey. She described him as “kind, respectful, patient,” emphasizing his genuine effort to make her feel safe and understood throughout her vehicle search. This attention to customer care is what sets Crown Subaru apart.

Another customer, Coby Lane, lauded a repeat experience with Michael (Mickey) Dorsey, remarking on the laid-back approach Mickey takes as a salesperson. Coby appreciates that there is no pressure and that his satisfaction is the priority, ensuring a smooth and enjoyable purchasing process.

Knowledge and Support at Every Step

Customer satisfaction doesn’t stop at the sale; it extends to ongoing support. Take Caitlin Chapnick's experience as an example, where Dwayne Pruitt assisted her and her husband in navigating the complexities of trading in their old car. Dwayne's friendly demeanor and extensive knowledge brought them peace while making one of life's significant decisions. He took the time to explain the features of their new vehicle, reinforcing the dealership’s dedication to ensuring customers are informed and confident.

This exceptional level of service resonates with many who visit Crown Subaru. For instance, Ian McNeese appreciated the pressure-free atmosphere during his buying experience. The finance department's willingness to accommodate his preferences during contract discussions demonstrates the dealership's commitment to customer-centric practices.

Why Choose Crown Subaru?

  • Knowledgeable Staff: Every team member is well-versed in the intricacies of Subaru vehicles, ensuring you receive tailored recommendations based on your needs.
  • Customer-Centric Approach: Staff members prioritize understanding customer desires, making the car-buying experience personalized and enjoyable.
  • No Pressure Sales Environment: Customers can take their time making decisions without feeling rushed, which is crucial for such a significant investment.
  • Outstanding After-Sales Support: The commitment doesn’t end at the purchase, providing continuous support and guidance when needed.

In summary, Crown Subaru is more than just a dealership; it’s a community hub where your automotive needs are understood and met with care. The combination of friendly faces, a wide selection of quality vehicles, and a transparent buying process ensures that your experience at Crown Subaru will be nothing short of exceptional. If you’re ever in the Chattanooga area, consider dropping by to experience this level of service firsthand—you might just drive away with the car of your dreams.